A business owner reads intently at a laptop with a coffee in a bright office

Resources

Plain answers to the expensive questions

Short, practical writing for business owners who have been handed an IT problem they didn’t ask for.

Latest

Written for the person deciding

No gated downloads and no vendor pitches. If a question keeps coming up on calls, it ends up here.

Answering a Cyber Insurance Questionnaire

What insurers actually ask, which answers move your premium, and what to do about the questions where the honest answer is no.

Guide
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What a WISP Is, and Who Needs One

The written information security plan expected of tax and accounting firms, in plain English, and what producing one involves.

Explained
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Managed, Co-Managed, Or Neither

A short read for businesses with one IT person, on what each arrangement actually costs them and gives them.

Brief
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Questions to Ask Any IT Provider

Eleven questions that separate a provider with a real security standard from one with a good-looking proposal.

Guide
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What Happens When Your MSP Is Acquired

Written for clients of an acquired provider, on what usually changes, what shouldn’t, and what to watch for.

Explained
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Budgeting IT Across Several Offices

Why multi-site IT costs more than the sum of its sites, and the replacement-cycle approach that flattens the spend.

Brief
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Topics

What we tend to write about

Six subjects cover most of it, and most of them arrive as somebody else’s deadline.

CybersecurityComplianceCyber insuranceCo-managed ITMulti-site ITOwning an MSP

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